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Questions, feature requests, bug reports, or just to say hi — our team reads every single message.

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Email Support

For general inquiries, technical support, or feedback.

support@grokthumbnails.com →
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Feature Ideas

Have a suggestion? We love building what creators need.

ideas@grokthumbnails.com →
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Our Location

Karachi, Sindh, Pakistan
UTC+5 (PKT)

Remote-first team
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❓ Before you contact us — quick answers

Is the tool really free?
Yes — 100% free, unlimited downloads, no sign-up ever. No hidden fees, no premium tiers.
Why doesn't Instagram/TikTok work sometimes?
Instagram & TikTok block automated requests frequently. For Instagram, try opening the post manually and right-click the image to save. We're working on more reliable methods.
Do you store my URLs or images?
Never. YouTube extraction is 100% client-side. For IG/TT, our server fetches and discards images instantly — no logs.
Can I use thumbnails commercially?
Thumbnails are copyrighted by their creators. Download for personal research, inspiration, or your own channel analysis only. Don't republish without permission.