Contact us

We read every message. Bug reports and tool ideas are especially welcome.

We usually reply within 2–3 business days.

Reporting a problem

If a tool isn’t working, please include:

  • The page you were on
  • Your browser and device (for example, Chrome on Android)
  • The YouTube link you used, if any
  • What you expected to happen and what happened instead

Copyright and removal requests

GrokThumbnails does not host YouTube thumbnails — the downloader shows images directly from YouTube’s public servers. If you are a creator and have a concern, email us and we’ll respond promptly.